We work with your sales management and staff to insure there is alignment between activity and desired results. Together we examine three critical areas of the sales process. Tools, Collateral and Behavior.
Tools: We look at the CRM being used, email, telephones, voice mail, social media platforms. All the essentials for initiating and maintaining communication with prospects and customers.
Collateral: We look to see that each piece of collateral moves the brand image and message in the right direction. Examin emails, sales brochures and other sales support to insure the sales team is fully equipped to do the job.
Behavior: We look at your outbound analytics to insure there is a match between sales objectives and sales activity. The number of emails, phone calls, drop ins, events attended, scheduled presentations, presentations held and sales made.